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Contact us: phone +371 29 162 784 | e-mail: info@dss.lv

Support

Technical support in cybersecurity is more than critical requirement. That’s why besides being 1st and/or 2nd level vendor technology support providers we are proud of our own developed DSS Advantage support that includes at least 1x per month system’s health check, new versions upgrades assistance, SLA (TBD) special conditions, continuous education and training materials preparation for IT pro’s responsible for system, phone support, on-site assistance. 

Our standard support time is working days 9×5 unless specific SLA is in place, but besides regular reviews of reports from our automated Helpdesk system (helpdesk@dss.lv) You can always reach us by phone +37129162784 in case of absolute urgency.